MAKE IT: SMARTFASTERSEAMLESS
More than documentation.Operational excellence starts here.
One platform that documents your operations, services and customer experience, then turns them into approved documents and data-driven improvement.
0Integrated operating pillars
0Core modules
0Languages: Arabic and English
0User roles
About the platform
One platform that links your structure to everything you deliver
SPcx is one platform that links your organisational structure to your operations, services and customer experience, and turns them into approved documents. Bilingual, and it runs in the browser with nothing to install.
Explore the modules
What the platform does
Platform Modules






How it works
From organisational structure to approved document
- 01Set upYour structure and users.
- 02DocumentProcedures, KPIs and process flows.
- 03Services & experienceService cards and the customer journey.
- 04ApproveReview and approve every change.
- 05ExportOfficial documents in one click.


Why SPcx
Built for public and private organisations
BilingualArabic and English
Runs in the browserNothing to install
Approval workflowNo change without approval
Roles & accessEach user sees what they need
AI assistantInstant answers inside the platform
PDF & Excel exportDocuments in your branding
KPIsTrack achievement live
Change logEvery change on record
For the public and private sectors
- Ministries & authorities
- Local departments & municipalities
- Regulators
- Semi-government entities
- Government-owned companies
- Private sector companies
- Banks & financial institutions
- Healthcare & education
Request a demo
See SPcx on your entity's services and operations
Book a live session with the IMPACT iN team and see how the platform documents your operations, services and customer experience in one place.
- A live demo tailored to your organisation
- Answers for your operations and technical teams
- In Arabic or English